March 13, 2015 at 11:47 am the exact same detail occurred to me. I tried for making many payments on the web solution my phone application but it stored declaring that my card was not very good. then, I had been instructed to contact client service by right now making sure that my cellphone would not be disconnected and If your program could not acquire my cell phone payment to request a 48 hour extension until finally the process was Performing all over again. however, now I attempted to phone client service to create my payment request my forty eight hours extension nevertheless the technique is not going to allow me to as a result of saying that I really have to spend my amount owed I was about to get disconnected currently. Therefore, I was pressured to go to the retail store right now and the salesperson explained to me that they might not do nothing over it and that I have to fork out $3 or I was gonna get disconnected.
an individual so I'm without having cell phone service. I approach on contracting the Point out Attorney Normal and filling a criticism. If every one would do a similar it's possible our voices might be herd.
January twenty five, 2014 at five:59 pm I've two phones with metro PCS. The telephones had been purchased for my two little ones. Whenever I referred to as to help make a payment, or attempted to help make a payment it took At least thirty minutes. Their technique isn't user welcoming. In November I compensated by using a cc and chose to set the cc within the e-wallet. I then forgot the login info and called metro to discover if they might assist me unlock the account and alter my log-in details. They said they might not Which a technician would need to be notified. The technician was speculated to give me short-term code to ensure that I could alter the log-in data. They had been supposed to textual content me With all the temp. password. They by no means did. I called back again, we revisited a similar conversation. I was not about to pay out with a unique card right until they decided to go ahead and take outdated a person off. Once again they said a technician would have to ship me a temp. password. They restored the phones for forty eight several hours this time, though informing me the technician experienced 24-seventy two hours to reply. This time I did acquire the textual content concept, but the method nonetheless didn't get the job done. I identified as all over again asking them if they could just get rid of the card off. Lastly they made the decision that they might eliminate the cardboard from the e-wallet. I attempted to pay for the Monthly bill, my payments wouldn't go through mainly because I cancelled my e-wallet account. I attempted 2 times With all the card range which was over the e-wallet and 2 times with a different card. the final two payments went by way of, Though their system Beforehand notified me the third payment wasn't taken either.
January seven, 2015 at three:09 pm I have been seeking for 3 weeks to purchase a cellular phone at my nearby suppliers (plural because it was extra than simply one particular) just to be instructed they don’t have it and will be getting it “shortly”. Given that the advertising is above ,naturally, they have the cellphone but at a greater value. When I termed buyer service on Monday they confident me that they might enable me obtain the cellular phone with the promotion value, nevertheless, in the event the time came, no person aided me and I was informed that the corporate Office environment “respects” nearby shops discretion And that i really should wait around for an additional marketing.
September 4, 2017 at 11:04 am I happen to be article with metro pcs more than a calendar year now I like it a short while ago I bumped into dollars challenges and purchaser service reported they might assistance me I don’t choose to however, if I am able to’t get this fixed before long I will probably be switching carries to boost Cellular you should Consider they might treatment more about faithful prospects Nevertheless they way I have been taken care of it looks as if they don’t so I would really like some support metro pcs
But I’m with a terrific Credit Union so I known as them up although I was in The shop and that’s when he claimed he was going to reimburse some of my money back for the reason that he imp source couldn’t reimburse me back again for the case. Also the clerk the working day in advance of was so much in a rush, he skipped spelled her name and neither clerk understood how to operate the phone. the supervisor refused to speak to me. UNPROFESSIONALS
193.00 for telephones, service and activation the cell phone # that metro gave us was not Functioning proper .When my family would try to simply call it might convey to them that it wasn't a Functioning number and when my sister in law tryed to contact another person would solution and that it was her # I've a ZTE obsession and I’ve had issues with it from working day a single I really need to Hit the button s and I had to acquire it again 3 x .
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I are already combating for my credit rating for just one thirty day period. I took my financial institution statement to the store, and so they called the payment guidance Office not to mention they claimed there is just one payment. I’m about metro pcs. I want a resolution. Its there in black and white on my lender statement. Not a soul desires to enable me.
September fifteen, 2016 at 12:fifteen pm It's come to my interest that Metro PCS is advertising the telephones damaged during Hurricane Sandy. My mother acquired phones for herself and my son. Just following 30 times, each phones began to malfunction. Shortly Later on, it just stopped Performing as well as the touch display screen stopped responding. I took the telephones back to the store, they reported they're able to not assist since they are only approved sellers. I went to 3 corporate shops and all were really unprofessional and could not aid in this make any difference. I termed as well as rep explained to me to go to the shop and price tag a cell phone to ensure that we are able to receive a credit rating on our account. Considered one of the company locations took the telephone into the again of the store, arrived back again Along with the cellphone bodily opened and pointed to a “crack” that was underneath the duvet, with the screw. She explained this was the reason they might not go ahead and take cellular phone back again.
Central Square when I’m in Central Square Cambridge them it performs the way in which its imagined to play without having these Central Square it stops participating in. And I would like to have this issue fixed since am paying for the service my cell phone number is 857-939-6663
I’m glad my partner chose to change. Now he received’t have to manage this silliness. It seriously doesn’t make any difference if the corporate Place of work responds. We will not be managing Metro anymore.
I've named that store number and hardly ever get any person to help me. I took the phone into a Metro pcs/ staff cellular store plus they opened the cellular phone and informed me It is just a manufacturing unit mobile phone. I told him I used to be explained to it was a brand-new telephone and requested how do they understand it was a manufacturing unit cellular phone and he pointed to your sticker that's positioned Within the again from the cell phone, helpful site I'm appalled, stunned, I'd no clue i compensated $four hundred for an element/refurbished cell phone which includes continual problems and can't get this make a difference solved. I have my receipt to verify i compensated $400.